Effective Date: 24/05/2023
Information We Collect
1.1 Personal Information: We may collect personal information from you, such as your name, email address, phone number, dietary preferences or restrictions, and any other information you provide to us when making inquiries, booking our services, or purchasing e-books.
1.2 Payment Information: If you engage our services or purchase e-books, we may collect payment-related information, including credit card details or other financial information necessary to process payments.
1.3 Usage Information: We may collect information about your interactions with our Website, such as your IP address, browser type, device information, and pages visited. This information is collected using cookies and similar tracking technologies to enhance your experience and improve our services.
2. Use of Information
2.1 We may use the personal information we collect for the following purposes:
To provide and deliver our retreat catering services, cooking workshops, and e-books
To communicate with you regarding your inquiries, bookings, purchases, and service updates
To process payments and provide invoices
To personalize your experience and improve our services
To respond to your requests, comments, or complaints
To send you marketing communications, offers, or promotions, if you have opted in to receive them
To comply with legal obligations or enforce our Terms and Conditions
To protect the rights, property, or safety of the Company and its customers
3. Information Sharing and Disclosure
3.1 We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:
Service Providers: We may engage trusted third-party service providers to assist us in delivering our services or managing our Website. These providers may have access to your personal information to perform specific tasks on our behalf, and they are obligated to protect your information.
Business Transfers: If the Company is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and ensure the confidentiality of your personal information.
Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
4. Data Security
4.1 We implement reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure servers, encryption techniques, and follow industry best practices to safeguard your information. However, no data transmission over the internet or electronic storage method is 100% secure. Therefore, we cannot guarantee the absolute security of your information. By engaging our services or using our Website, you acknowledge and accept this risk.
5. Data Retention
6. Your Rights and Choices
6.1 You have the right to access, correct, or delete your personal information that we hold. If you wish to exercise any of these rights or have any questions or concerns regarding your personal information, please contact us using the information provided below.
7.1 Our Website may contain links to third-party websites or services that are not owned or controlled by the Company. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
Address: 126B Irrubel Road, Newport 2106.